Frequently Asked Questions

Below are some questions I get asked, however, if your question isn’t here, just shoot me a message via Contact Us page.

Woohoo! Super excited for you! All we need here is to complete a simple questionnaire and I’ll be in touch with you to discuss the project 🙂

For all branding and website work a contract will be issued. 

We can begin the project only after the contract is signed and initial deposit paid. Please see next  for details on payment schedule. 

For a small design project a contract may not be required, however, payment of your invoice is taken as acceptance of our Terms of Service.

All branding and website bookings are paid for in 3 instalments. 

  1. An initial 30% non-refundable deposit is required upon booking, this is to secure your place
  2. First 35% is due 2 days before the project start date
  3. Last 35% is due before 
    your website goes live or final branding files are sent over to you.
  • Project fees under £250 require full payment upfront.
  • The final balance is due before any artwork is released to you.

We have a 4-6 week work process, depending on which package you choose.

It is important that you:

  • submit the homework ONE week prior to the project start date
  • are available for feedback within these weeks we work together

We design self-hosted WordPress sites.

Yes, you will need to purchase the domain name before we start working together. 

We recommend buying as soon as you have an idea of what your domain name might be,  because it is possible that your preferred domain name may already be taken and not be available, so either go through the broker to acquire (which can be lengthy and sometimes really expensive!) or think of alternative domain names.

  1. If you are setting up hosting yourself, you will need to have hosting set up ONE week prior to project start date. 
  2. If you prefer us to set up the hosting we can do that for you. 
    Please read the next question for details.

We can register your domain name and email during the web hosting setup at an additional fee of £100. 

We do not set up email clients on your personal devices – computer, laptops etc.  

No, we don’t.

This is something you can either write yourself or hire a Copywriter to do on your behalf.

Yes, we will create a wireframe/mockup (according to your requirements and answers you provide to the questionnaire) before we move to build stage of your website. 

  • Places are booked on a strictly first come basis, on payment of the deposit and signing of the contract.
  • Availability varies based on the project(s) I am working on at the time. 
  • If you’re thinking of booking, I recommend doing so as soon as possible to avoid any disappointment.
  • Please contact for my latest availability.

You’ll get access to a library of bite sized video tutorials on how to maintain your new website confidently. And also a private facebook community where you can post questions you may have.

Ready To Work Together?

If you are ready to invest in your business, attract your ideal customers and start converting visitors into your subscribers and customers, increasing sales then, book a free consultation!

Kind Words...

-Customer Name

Woohoo! Super excited for you! All we need here is to complete a simple questionnaire and I’ll be in touch with you to discuss the project 🙂

For all branding and website work a contract will be issued. 

We can begin the project only after the contract is signed and initial deposit paid. Please see next  for details on payment schedule. 

For a small design project a contract may not be required, however, payment of your invoice is taken as acceptance of our Terms of Service.

All branding and website bookings are paid for 3 via instalments. 

  1. An initial 30% non-refundable deposit is required upon booking, this is to secure your place 

  2. First 35% is due 2 days before the project start date 

  3. Last 35% is due  The remaining balance is then due before 

  4. your website goes live or final branding files are sent over to you.

Project fees under £150 require full payment upfront.

The final balance is due before any artwork is released to you.

Payment can be made via BACS. Please note I no longer accept cheques.0

We have a 4-6 week work process, depending on which package you choose.

It is important that you:

  • submit the homework ONE week prior to the project start date
  • are available for feedback within these weeks we work together

We design self-hosted WordPress sites.

Yes, you will need to purchase the domain name before we start working together. 

We recommend buying as soon as you have an idea of what your domain name might be,  because it is possible that your preferred domain name may already be taken and not be available. 

  1. If you are setting up hosting yourself, you will need to have hosting set up ONE week prior to project start date. 
  2. If you prefer us to set up the hosting we can do that for you. 
    Please read the next question for details.

We can register your domain name and email during the web hosting setup at an additional fee of £100. 

We do not set up email clients on your personal devices – computer, laptops etc.  

No, we don’t.

This is something you can either write yourself or hire a Copywriter to do on your behalf.

Yes, we will create a wireframe/mockup (according to your requirements and answers you provide to the questionnaire) before we move to build stage of your website. 

  • Places are booked on a strictly first come basis, on payment of the deposit and signing of the contract.
  • This can be different based on the project(s) I am working on at the time. 
  • If you’re thinking of booking I recommend doing so as soon as possible to avoid any disappointment.
  • Please contact for my latest availability.

You’ll get access to a library of bite sized video tutorials on how to maintain your new website confidently.

General Questions

Woohoo! Super excited for you! All we need here is to complete a simple questionnaire and I’ll be in touch with you to discuss the project 🙂

I have a 4-6 week work process, depending on which package you choose.

It is important that you:

  • submit the homework ONE week prior to the project start date
  • are available for feedback within these weeks we work together

 

 

We design self-hosted WordPress sites.

Yes, you will need to purchase the domain name before we start working together. 

We recommend buying as soon as you have an idea of what your domain name might be,  because it is possible that your preferred domain name may already be taken and not be available. 

  1. If you are setting up hosting yourself, you will need to have hosting set up ONE week prior to project start date. 
  2. If you prefer us to set up the hosting we can do that for you. 
    Please read the next question for details.

We can register your domain name and email during the web hosting setup at an additional fee of £100. 

We do not set up email clients on your personal devices – computer, laptops etc.  

No, we don’t.

This is something you can either write yourself or hire a Copywriter to do on your behalf.

Yes, we will create a wireframe/mockup (according to your requirements and answers you provide to the questionnaire) before we move to build stage of your website.